With the financial toll the Covid-19 lockdown has taken, every business is looking for ways to streamline operations and reduce costs. One of the easiest ways of achieving that is by outsourcing the IT needs of the organization to an IT services provider like Technical Action Group. IT outsourcing is doing more than just realizing cost-savings, it is opening the door to capabilities that have for so long seemed out of reach.


What are the advantages of IT outsourcing?

  1. Dramatic cost reduction

Outsourcing brings the immediate benefit of breaking down large one-time investments into infrastructure and staff into monthly payments. Cost-savings also come from sharing the cost of IT between a large user base.

  1. Cloud computing

PaaS, IaaS and SaaS are some of the most exciting developments in recent times. Businesses have become far more agile in terms of operations, cost, services and competitiveness as a result.

  1. Qualified, certified and experienced specialists

A specialized IT team brings a trove of experience managing and troubleshooting IT setups. Certified personnel also help demonstrate compliance, something businesses can promote when they are trying to win contracts.

  1. Incorporating new technologies rapidly

Cutting-edge AI, machine learning technologies, the latest software and new industry standards are available at the click of a button. Businesses can leverage enterprise-level tools that would have been simply too expensive and too technical if they tried to incorporate them in-house.

  1. Focus on core business

Businesses can focus their financial and human resource into growing their core competencies, rather than being distracted by an in-house IT team that struggles to deliver results.

  1. Flexibility

Service Level Agreements for managed IT services are flexible and allow businesses to scale up and scale down services according to their evolving IT needs.

  1. 24/7 remote IT support

With businesses becoming so globalized, round-the-clock support ensures employee productivity round-the-clock.

  1. Security and compliance

Industry-leading security systems protect the confidential information and operations of the organization. Compliance with industry standards is particularly important, today, as more contracts outline minimum data management and handling standards.


Is outsourcing IT less expensive than in-house?

Absolutely, outsourcing IT is far less expensive than maintaining infrastructure and IT staff in-house. Hardware such as servers and network points must be routinely upgraded and maintained, which is major capital expenditure. IT staff is expensive and has a very noticeable impact on payroll. What’s more, IT personnel must receive regular training and certifications to be abreast of the latest industry trends.

With managed IT services, all those costs are rolled up into one monthly payment. This means predictable budgeting. An IT company benefits from economies of scale and passes those savings to clients. Finally, since the cost of incorporating new technologies is divided over a larger client base, a business only pays for what it uses.


What to look for when choosing a managed IT services provider

Here are a few things you should look for in your IT services provider:

  • Cloud services
  • Flexible SLAs
  • Network monitoring
  • Rapid response times
  • IT budget planning
  • Responsive communication
  • Disaster recovery planning
  • On-site IT maintenance
  • Regular backups


At Technical Action Group we don’t see our role as just managed IT specialists, we want to be proactive business partners. Talk to a representative to understand how we empower start-ups, and businesses small, mid-size and large with the latest technologies and cost-effective plans.


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Smart cost-cutting with cloud computing | Small business tech trends 2020